IMPORTANT NOTICE: NEW METHOD OF BOOKING SWIM SLOTS DEC-MARCH

[helenfrench]

Dear Belpark member, we are delighted to announce that our new website has gone live at www.belparktri.ie

All UCD swim sessions (block booking and PAYG slots) will be sold and administered on the new site. PAYG sessions will no longer be sold via the Forum. You must have registered on the new website prior to booking your swim slots.

Our new swim block goes on sale this Wednesday 25th November at 10am. Please ensure you have registered on the new site before these sessions go on sale



Booking Types

Sessions will not be sold via the Forum. All bookings will now be made in advance using the online booking system via our website. Block Booking is pre-payment for all swim sessions in the current block. Block booking will guarantee your slot in all sessions.

Single Session Booking allows you to book a single swim session on any of the days that have availability. This is strictly first come, first serve.



How do I book?

Both Block and Single tickets will all be booked through the new online booking system in the Member Zone. The Member Zone is a protected area of the website for members only www.belparktri.ie/member-zone/
To access this area, you will need to register and then login once your registration is complete. Note that you will receive a confirmation email during the registration process which contains a link to confirm your address.

You must click on the link in the email to confirm your registration. You only need to register once as a member for this and all future bookings.

Once you have successfully registered and logged into the Member Zone, you can proceed with your booking.


PLEASE NOTE THAT FOR THIS BLOCK FROM DEC TO MARCH, THE PAYG SLOTS WILL BE BOOKED ONLINE BUT PAYMENT WILL STILL BE PAID AT THE POOL

WE AIM TO HAVE ALL BOOKING AND PAYMENT OF PAYG SLOTS ONLINE IN THE NEXT SWIM BLOCK


New Swim Block dates below:



Monday 30th November - Monday 14th December then 4th Jan - 7th March (inclusive)



  • Advanced 6-7am (1 lane)

  • Improver 7-8 am (1 lane)



Wednesday 2nd Dec - 16th Dec then 6th Jan - 9th March (inclusive)

  • All levels (2 lanes 7-8)



Friday 4th Dec - 18th Dec then Friday 8th Jan - 11th March (inclusive)

• Intermediate/Improver 6-7am (2 lanes) 
  

   • Beginner 7-8am (1 lane)





This block has a break of 2 weeks in the middle due to Christmas break.

[rorydevlin]

Hi Helen, is it €95 for the 13 sessions in the new block rather than €91?

[helenfrench]

Nov 23, 2015 9:26:55 GMT rorydevlin said:

Hi Helen, is it €95 for the 13 sessions in the new block rather than €91?

Hi Rory, yes.. we have to include the Paypal charge of 3.5%

Regards
Helen 

[rorydevlin]

Ah I see, was just wondering if it was a typo. Thanks for the clarification

[Frank]

Swim block Dec- March is now up for sale on Belparktri.ie in the Member Zone.

[David Power]

Let us know here if you have any issues accessing MEMBERS ZONE or booking a BLOCK or SINGLE session. Please read instructions on website on how to cancel a single session within a block, so that other members can book that free slot (as we won't be using Forum each week to release PAYG slots).
www.belparktri.ie/2015/11/ucd-swim-blocks-on-sale-now/

[andyshinnick]

Worked fine for me

[ConalM]

Anyone I've spoken to has had a seamless experience with the booking system. Brilliant work, Joe.

[Jeremy G.]

this is too complicated, I managed to book the place and then cancel somehow...
as I have been charged can you please sort me out for the "UCD SWIM - FRIDAY ALL LEVELS BLOCK 2". Thank you!

[joej]

Hi Jeremy, a refund will have to be issued if you cancel. Can you please contact Katherine Howard (treasurer) to have the refund processed. She should have already received a cancellation message from the system, but you should probably contact her just to be sure. /Joe 

[Jeremy G.]

I don't need a refund, I want that spot. I cancelled by mistake, I was trying to understand how you cancel 1 day if you can't attend. Instead of prompting me that I am about to cancel the whole block it just did it. 

[joej]

Unfortunately the booking is gone once you cancel it. You will need to book (and pay) again, and then get a refund for the booking you cancelled.

[Jeremy G.]

Ah, OK. Thanks Joe.

[Orla Callender]

Nov 23, 2015 9:26:55 GMT rorydevlin said:

Hi Helen, is it €95 for the 13 sessions in the new block rather than €91?

Hi, I am a fairly new me member to the club. I am trying to book some single swim sessions via the members area ( the new way to book). However, although I can see there are some places left for Monday at 7am it just says not yet open for booking. Can anyone please advice me how I should book? Many thank. Orla

[robdagg]

Hi Orla,

The pay as you go slots are made available weekly in advance of each session. The number available each week depends on those who book the entire block cancelling their individual slot if they cannot make it on a particular day. There are always a few available, however they cannot be booked more than a week in advance.

Hope this helps,


Rob