Coupon Checker

[joej]

Hi all. I have introduced a new swim credit message that appears before you book a single swim session. The purpose of this message is to let you know whether you have any coupon credits available to use for your next booking. I know it’s difficult to keep track of how many sessions you’ve cancelled, etc. so I’m hoping this will help. A coupon credit is given when you cancel a swim session. For example, if you cancel 2 swim sessions, then your credit will be 2.

Credits can be earned by cancelling sessions that are part of a swim block or any single PAYG session that you previously booked. After you cancel a swim session you will receive a confirmation email that the cancellation is noted and it will also contain a coupon for you to use for your next booking. 

If your coupon credit is greater than 0 (positive), then you can use a coupon in your next booking and you will not be charged for that session.
If you have 0 credits, then you should pay for your booking and not use the coupon code that you may have used before.
If your coupon credit is less than 0 (negative), then you have used too many coupons and you will be invoiced for the outstanding amount.

Coupons are only valid for the current block and will not be carried over. Once the current block is finished your coupon credit account will be reset to 0.
However, you will still be invoiced for any remaining unpaid coupons that you have used. If you have any questions or if you feel your credit is incorrect, please contact me at [e-mail].

Thanks and Regards,
Joe

[rorydevlin]

That's great Joe, it was getting a little hard to keep track of alright especially as I can't remember exactly when the block started!