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Post by daveh on May 22, 2016 20:29:53 GMT
Hi All,
Trying to make a payment for the PAYG swim slot for tomorrow, but keep getting an error with paypal - "payment couldn't be completed as there is an error with the merchants paypal account"
Is anyone else getting this?
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Post by Aisling on May 24, 2016 6:13:26 GMT
I tried to book Terenure on Wednesday evenings, I got a similar message.
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Post by joej on May 24, 2016 9:08:35 GMT
Hi all, I just checked all of the configuration settings, and I just spent €7.50 on a Terenure booking (that I'll be cancelling) to ensure PayPal is working correctly and everything worked fine.
There are very few reasons why PayPal would not accept payment based on errors on the merchant side. One is when the payment is coming from a US account. There are various tax settings that would prevent the sale from being completed. There is also a setting to block multiple payments per invoice ID. This is PayPal's attempt to prevent accidental bookings. This can happen if you are trying to pay a partially paid invoice through PayPal. PayPal won’t let you pay the same invoice twice.
If any of you feel you might be having this issue (trying to complete a partially paid invoice) then please contact me directly at media@belparktri.ie. For all other PayPal related issues, you'll probably need to contact the treasurer at treasurer@belparktri.ie.
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