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Post by joej on Nov 14, 2017 9:27:50 GMT
Hi all, you may have noticed that our webpages have a problem loading. The pages appear to load but something doesn't seem to finish. That 'something' is a file that it's trying to load from the theme supplier (Themeco X). For some reason, their entire website is down, so they're obviously having problems of their own. You can check their site here: theme.coThe attempt to load the theme file will timeout after about 1 minute, and then the page is ok. But this is having a particularly bad effect on trying to log in since the actual login fields won't appear until that minute has elapsed. I'm sure this is a temporary error and that Themeco are working hard to fix their own servers, especially since this is affecting thousands of websites - not just ours. But I'll still monitor the situation and close this post off once everything is back to normal. Thanks for your patience, Joe
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Post by joej on Nov 14, 2017 10:00:15 GMT
Status update: Themeco are now up and running again, and this has resolved all latency issues and delays on our site. So i'm happy to say that everything is back to normal again.
Joe
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